Miss Jwelle Return, Exchange & Refund Policy
At Miss Jwelle, we want you to shop with complete confidence. Here’s a clear and transparent overview of our return, exchange, and refund policy.
Eligibility for Returns
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You can raise a return request within 2 days of delivery.
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Products purchased under Buy 1 Get 1 or similar promotional offers are eligible for refunds in the form of Miss Jwelle Wallet credit.
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Items sold at a discounted or strike-through price (without using a coupon) are eligible for return.
Return Conditions
To be eligible for a return:
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Items must be unused, with original packaging and tags intact.
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An unboxing video is mandatory for claims related to missing items.
Please record the package being opened from its sealed state to ensure your claim is considered.
How to Initiate a Return
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Enter your Order ID and registered contact number.
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Select the item(s) you wish to return.
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Provide the required details:
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Reason for return
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Upload at least two images
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Pickup address and preferred date
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Preferred refund method
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Review all details and submit your request.
Refund Policy
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Refunds are processed within 7–10 working days after pickup and quality verification, as per RBI guidelines.
Refund Modes:
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Prepaid Orders: Refunded to the original payment method
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COD Orders: Refunded to your provided UPI ID or bank account
Non-Returnable Items
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Custom-made or personalized jewellery
If you need any help, our support team is always here to assist you. 
